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| Breakthrough Briefing is your one-stop
source to valuable information on how to make your eLearning more effective.
Within this publication we address what it takes to make breakthroughs in
eLearning at an organizational level and individually in your eLearning
careers. |
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Breakthrough Briefing - 07/21/06
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By Rick Nigol
 I miss Rodney Dangerfield. He was
a genuinely funny guy. You have to admire the one-man comic industry
he built around the phrase "I get no respect!" I hear this same phrase,
and am reminded of Rodney, every time I am in a room of training managers.
They are often lamenting the fact that their role is not valued in their
organizations, that no one listens to them, and that their budgets are
continually cut back. According to a recent study, however, the training
folks may be authors of their own misfortune.
Chief Learning Officer magazine recently published
a story about a study of 250 senior executives conducted by Accenture.
The study was about workplace performance and found that:
- only 14% thought that their organization's entire workforce was
industry-leading:
- only 20% thought that their employees understood their company's
strategy; and,
- a mere 10% reported being very satisfied with the performance of
their HR and training functions.
This survey found a gaping disconnect between what HR and training
was doing, and the central business drivers and objectives of the organization.
This is training's vicious circle in a nutshell. The
training department does not often align its efforts with organizational
goals, and organizational leadership rarely demands that it does so.
Leadership is dissatisfied and the training folks feel that they are
constantly marginalized.
Yikes!
What's the answer? Well, we think training managers
can do a lot more to earn respect by following the "Five-E" framework:
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Establish Value (target training at real organizational
needs)
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Effect Change (make a difference to the organization
by contributing to positive change)
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Engage Stakeholders and Learners (engage the former
through understanding and responding to their needs, and the latter
through active learning design)
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Experiment (constantly try different approaches
and build upon those that work)
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Evaluate Results (measure, measure, measure)
In short, 5E = R-E-S-P-E-C-T.
Rick Nigol is Director of Education for eLearn Campus. Read about his
background in eLearning and how he can help you make your eLearning
better. |
| Recorded Webinars:
During this 45-minute webinar, you will:
- Discover why vendor relationship management is vital to
the success of your project
- Review the key management challenges from a client?s perspective
- Explore the architecture of good vendor relationships
How
to Keep Your Online Learners Engaged: Case Studies
During this 45-minute webinar, you will:
- Explore the key tenets of an active learning approach
- Share perspectives on what constitutes good eLearning
- Participate in two brain-storming case study exercises
focused on learner engagement
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We ran our webinar on creating happy vendor relationships today. Had
about 15 people participate (must be into holiday season now), but had
lots of great interchanges. Bottom line, not surprisingly, is that good
client-vendor relationships (whether in eLearning projects or anything
else) are based on:
- scoping projects thoroughly
- being crystal clear on expectations (both sides)
- regular and honest communication
I'll provide a link to the webinar recording when ready.
The recording is now available.
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