Context + Control
+ Community = Learning
By Rick Nigol
 A couple of weeks ago I noted that I
was beginning to learn Mandarin Chinese via ChinesePod. Based in Shanghai,
ChinesePod broadcasts daily online audio lessons. These are free of
charge. For a fee, however, learners anywhere with an Internet
connection can also get access to lesson transcripts, dialogue
breakdowns, vocabulary expansion examples, exercises, tone charts, a
grammar bank, etc. On top of this, all learners are linked via an
interactive online community and can share experiences, ask
questions, and learn from each other as well as the experts at
ChinesePod.
I generally go on to the ChinesePod site once a
day. If the day's lesson is at the "newbie" level, and it interests
me, I will have a listen. If it is not, I will go into the lesson
archive and search for a topic in my beginner level that appeals to
me. After downloading a transcript of the dialogue, I will listen to
the lesson, making notes on the dialogue script and sounding out
words as I go. I then work through the dialogue breakdowns,
expansions, exercises, check the discussion about the lesson to see
what other nuances I can pick up, and then I add the new vocabulary
to my personalized online vocabulary bank.
I can report that I have progressed in my Chinese
more in the past two weeks this way, than I did in many previous
efforts that involved taking a course at a local community college
and supplementing this with language programs on CD. My previous
experiences at learning Chinese followed the old drill and practice
memorization approaches that tend to suck all the fun out of
learning. This is not the case with ChinesePod, and here are the
three main reasons why I think it works so well.
1. Context, Context,
Context
Don't believe anyone in the learning business who
says that content is king. The world is awash in content. Almost any
information you need to find (including Chinese language resources)
is available at your fingertips via a quick Google search. What is
missing is context. This is what ChinesePod provides. Their audio
lessons are always based on a certain common daily-occurring
scenario and are delivered in a friendly, informal first-person
voice. The lessons provide oodles of cultural references and
anecdotes regarding why certain words and phrases are used the way
they are and how this is entirely appropriate given that particular
cultural context. They also throw in some humour along the way (who
said learning had to be a humourless chore?). There is drill and
practice if you want it, but only after you experience a realistic
and contextual application of the language.
2. The Learner is in
Control
I can do the lessons I want to do, when I want to
do them, in the order I want to do them, and at the pace I want to
do them. I am entirely in control of my own learning. By choosing
topics that interest me, or for which I have an immediate
application, I am a much more motivated learner. I don't have to sit
through endless repetitions of things that mean nothing to me. It is
conceivable that two learners, over time, could end up at the same
place (competent in basic Chinese), but arriving there from totally
different directions. This is not possible in a classroom, but is
via self-directed eLearning.
3. Community:
Learners Contribute to the Learning
Learners can participate in the learning process
in a multitude of ways on ChinesePod. There are discussions attached
to each and every lesson where learners ask questions, provide their
own anecdotes, provide related vocabulary, etc. Also, there are
active discussion forums on specific topics of interest for those
looking for more detailed interchanges about grammar, tones,
reading, writing, etc. In these ways learners help set the agenda
for what ChinesePod covers in their lessons, and learners also help
each other with their mutual challenges.
This type of approach need not be limited to
language learning. If, for example, you wanted to provide learning
resources for a distributed sales force, you could take a similar
approach by podcasting short lessons on product knowledge, as well
as sales strategies and techniques. Your sales force could choose
from archived lessons to listen to when they had specific needs, and
they could complete short online exercises to test their
understanding of the material. Finally, all sales staff could belong
to an online community of practice that shared strategies, tips, and
stories of what works best from the field.
I signed up for ChinesePod because I want to
learn Chinese. But I also signed up because I don't want to forget
what it is like to be a learner. As an eLearning professional, I
think by experiencing eLearning yourself, you are in a better
position to design good eLearning for others (this is the entire
premise behind our Certificate
in eLearning Management). This is the same reason that chefs
should eat their own cooking, and CEOs of phone and cable companies
should be forced to call their own help desks once in a while. It
keeps you grounded.
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