|
By Rick Nigol
 Everyone needs a touchstone.
Something or someone you turn to when trying to determine what is
authentic, what is a good decision, what is the right thing to do.
With regard to how people learn, a question I grapple with every
day, Roger Schank is my touchstone. His advocacy of a story-centered
curriculum (SCC) really resonates with me and I try to introduce
such an approach, whenever possible, into the eLearning projects on
which I work. SCC is based on the idea that people learn best via
direct experience (aka "learning by doing"), and that we should
provide learners with realistic scenarios and projects that can
facilitate such experiential learning.
Roger has a long and distinguished career in
academe, and was the founder of the Institute for the Learning
Sciences at Northwestern University. He also has a long and
distinguished career in railing against the prevailing education
system that is based on passive memorization and regurgitation
through testing. Roger founded Socratic Arts, a company that helps
its clients develop story-based curricula, and also founded Engines
for Education, a non-profit organization developing a story-centered
high school curriculum.
In a high school environment, for example, a
story-centered curriculum may have students learning about the
principles of physics by building a bridge or designing a sail boat
for speed. Likewise, they may learn about certain ethical principles
by participating in a mock legal trial. The idea is that the
traditional approach of compartmentalizing everything into "topics"
to be "covered" has the effect of fragmenting knowledge and
stripping it of its context (not to mention making it as boring as
watching paint dry!).
I first heard Roger speak at a distance education
conference in Wisconsin back in 1996. He can be bombastic and
abrasive, but he is also what I consider a breath of fresh air.
Roger says that although the world has changed radically in the last
century, the traditional model of education (from primary school
through graduate school) has remained fairly constant. As he puts
it, "Professors talk, students take notes, then there is a test."
Not surprisingly, many students are not very engaged at school at
all. They may go through the motions to "get the marks," but they
see it as a game, something to be endured to get the sought-after
piece of paper, not necessarily an experience that truly motivates
them to grow, experiment and learn.
Likewise, I think much of what passes for
workplace training is an equally passive and unengaging experience.
Only in this case, it is trainers talk, trainees take notes, and
there is a test. And this is as true of in-person training, as it is
of most training programs delivered via eLearning. However, a
story-centered approach can work equally as well for training as it
can for education.
So next time you are approaching an eLearning
development project, think of the various creative ways that you can
bring the learning to life by wrapping it in a story. For example,
have:
- Salespeople learn the sales process through experiencing
realistic virtual sales situations;
- Employees learn about correct emergency procedures by placing
them in virtual emergency situations and having them make choices
and seeing the immediate results of those decisions;
- Managers learn how to properly manage harassment complaints by
placing them in the middle of realistic, emotionally-charged
scenarios and having to react to these.
Stories facilitate active learning. eLearning developers often
start with the idea of gathering a bunch of related topics end to
end, presenting these, and testing on this. Instead, maybe we should
think of ourselves as script writers creating realistic situations
in which learners can immerse themselves. They can make choices,
screw up, try again, and learn the key lessons without consciously
realizing that they are learning. That's when learning is the most
fun and the most effective. And, after all, that's how we learn in
the real world.
|